Privacy Policy

PhraseMine ("we," "us," or "our") is headquartered in the State of Delaware, USA. This Privacy Policy explains how we collect, use, and protect your information when you use our market research platform.

Data We Collect

Account Information

When you create an account, we collect your name and email address. Authentication is handled via email and password, magic link, or email one-time passcode.

Research Data

We store the research briefs you submit, AI-generated search queries, search results, and any notes or excerpts you save within the platform.

Publicly Available Content

PhraseMine analyzes publicly available Reddit conversations (posts and comments) that are freely accessible to anyone on the internet without logging in. We do not access private messages, restricted communities, login-required content, or any individual user account data. No content behind authentication or paywalls is accessed or stored.

How We Use Your Data

• To provide and operate the PhraseMine research platform
• To authenticate your account and maintain your session
• To generate search queries and analyze research results
• To store your research sessions for future reference

Third-Party Processing

To deliver our research capabilities, PhraseMine relies on a proprietary pipeline that involves several categories of external processing:

• AI language model providers: Your research briefs are processed by third-party machine learning infrastructure to power our query generation engine, multi-stage content analysis, and theme extraction systems. Brief text is transmitted to these providers; no other personal information is included.
• Search infrastructure: PhraseMine uses third-party search APIs to execute programmatically generated queries across the web. Only search query text is transmitted; no personal data is shared.
• Public content retrieval: Our platform retrieves publicly available Reddit content (posts and comments) through public-facing endpoints. No authentication credentials or private user data are involved in this process.

We do not sell, rent, or share your personal data with any third parties beyond what is necessary to operate the service as described above.

Cookies

PhraseMine uses only essential cookies required to maintain your authentication session. We do not use tracking cookies, advertising cookies, or analytics cookies.

Data Retention and Deletion

Your research data is retained for as long as your account is active. When you delete your account, all associated data (including research sessions, briefs, queries, collected thread content, and analysis results) is permanently deleted via cascade deletion. There is no recovery after account removal.

Data Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

PhraseMine is not intended for users under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of PhraseMine after changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at info@phrasemine.com.